Frequently Asked Questions
Find answers to common questions about our footwear and apparel
How do I find my correct size?
Our footwear typically runs true to size. If you are between sizes, we recommend sizing up for the best fit. Please refer to our detailed Size Guide on each product page.
What materials are used in TKEES footwear?
We use high-quality, ethically sourced leathers and suedes. Our outsoles are made from durable rubber to ensure long-lasting comfort and grip.
How should I care for my leather sandals?
We recommend using a specialized leather cleaner and conditioner. Avoid prolonged exposure to water and direct sunlight to maintain the leather's natural finish.
Can I change or cancel my order after it's placed?
To ensure fast delivery, orders are processed quickly. Please contact our support team within 30 minutes of placement to request any changes.
Do you offer international shipping?
Yes, TKEES ships to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are your products vegan?
While we specialize in genuine leather, we do offer specific vegan collections. These are clearly labeled in the product descriptions.